Forum Discussion

Iron Contributor

Aug 20, 2021

Solved

Attaching a gif displays "Sent a gif"

This just started happening recently. When I am chatting with someone and I use the GIF icon to attach a gif, I see the gif just fine until I post the message, at which time the gif goes away and is ...

microsoft teams

mmmoore2288
Aug 26, 2021
ANOTHER IMPORTANT UPDATE: MindeaLLC, we have discovered that the issue only occurs for "Guest" users in Teams. Users that are native to the Azure tenant do not see this issue.

Since I have both a native and a guest account on Teams, I was able to test this issue, as shown below.

View from the native tenant account:

View from the guest user account:

MindeaLLC

Iron Contributor

Aug 26, 2021

Thanks for pointing out this detail, mmmoore2288 and I have now confirmed your finding.

I am an IT consultant and as such am a Guest on all my clients' Teams. I have brought hundreds of users to Teams but now can't enjoy this simple feature.

It's annoying that this has suddenly popped up. I hope Microsoft adds an adjustable setting for this in the near future.

peter_nsk

Copper Contributor

Sep 03, 2021

I have the exact same issue as a guest user on another companys tenant. Also started just very recently (end og august). Suuuper annoying I totally agree!

ChristianJBergstrom
MVP
Sep 03, 2021
Same for me having a guest account at Microsoft. I've asked the Teams team about it and will update if/when I get a response.
- herrmeyer
  Copper Contributor
  Sep 07, 2021
  ChristianJBergstrom
  Same issue here with guest account. But... when you open a "Pop-Up Chat" as separate window, the gifs are working. Could you please verify this, if this also works on your clients?
  - peter_nsk
    Copper Contributor
    Sep 07, 2021
    herrmeyer yes, having the conversation in an external window works for me as well! Very nicely found 🙂
    
    \Peter