Forum Discussion
MindeaLLC
Aug 20, 2021Iron Contributor
Attaching a gif displays "Sent a gif"
This just started happening recently. When I am chatting with someone and I use the GIF icon to attach a gif, I see the gif just fine until I post the message, at which time the gif goes away and is ...
- Aug 26, 2021
ANOTHER IMPORTANT UPDATE: MindeaLLC, we have discovered that the issue only occurs for "Guest" users in Teams. Users that are native to the Azure tenant do not see this issue.
Since I have both a native and a guest account on Teams, I was able to test this issue, as shown below.
View from the native tenant account:
View from the guest user account:
nljuggler
Aug 25, 2021Copper Contributor
I'm also experiencing this now. Very annoying. It takes away all the fun and expression.
BTW. In my case the recipient doesn't see the gif either. They see a similar link.
mmmoore2288
Aug 25, 2021Brass Contributor
Agreed. Both the recipient and the sender only see the "Sent a GIF" message.
We are are a multi-tenant organization, and we've noticed that this only occurs on some of the Azure tenants, not all of them. Some of the tenants we can control as general admin, some we cannot.
We have tried setting the Giphy content settings on the Mircosoft Teams Admin settings to "Not Restricted", but still no change on the tenant we can control. If anyone has any suggestions of what else we might try, I'm happy to give them a shot.
We are are a multi-tenant organization, and we've noticed that this only occurs on some of the Azure tenants, not all of them. Some of the tenants we can control as general admin, some we cannot.
We have tried setting the Giphy content settings on the Mircosoft Teams Admin settings to "Not Restricted", but still no change on the tenant we can control. If anyone has any suggestions of what else we might try, I'm happy to give them a shot.