Forum Discussion
ATEM Mini Audio Not Working With Teams
I have tried to use an ATEM Mini Pro and an ATEM Mini Extreme ISO with Microsoft Teams. Teams shows the ATEM as an audio input, but when I get into a presentation or try to make a test call, there is...
Just discovered that if I send the audio into one of the 3.5mm mic inputs, it works with Teams. But it won't work if I send the audio to the camera and then to the ATEM via the camera HDMI. As stated above, this setup - mic to camera and then to ATEM - works on other video conferencing apps. Just not Teams.
matt_hunsaker1610
I use the same set-up - 3.5 over MIC 2 - I think may have had the audio over HDMI issue previously (in Teams) and this was my fix.
Actually, just troubleshooting this issue again at the moment for a studio. Will report back with more info this afternoon.
Thanks ryanomara
I removed Teams, updated the Mac to 11.6.1 (from 11.6), and then reinstalled Teams. It works now. No idea why though? So, you plug in a 3.5 mm cable out the headset port on the Rode Mic to Mic2 on the ATEM. Do you also USB into the computer? Thank you, -M
- Teams seems to only use a mono signal. If you have stereo mic it only uses the left channel to create the mono signal. If you are set up like our studio, they had two mics, and the troubleshooter was sometimes using a right mic and sometimes the left. So the audio channel was rather sporadic 😂
So here is a WTF solution which worked for our studio (Rode Wireless Go Stereo Transmitter connected to Camera ->HDMI -> Atem -> USB -> PC Running MS-Teams
On the Rode Go transmitter you can send Seperate Left and Right Signals or a combined Signal from both
The combined signal works.
Using seperate signals/Channels
The LEFT signal works
The Right signal does not.
Once we switched to combined everything worked fine.
Thanks to @Clive_Turner for explaining how the universe works in this thread: https://answers.microsoft.com/en-us/msteams/forum/all/unable-to-set-microsoft-teams-audio-to-stereo/2dbada6c-9457-4af9-a919-5ccf5701d3d3
