Forum Discussion

PhilC42's avatar
PhilC42
Copper Contributor
Apr 13, 2021

Approvals app for Teams cannot search for approvers

We have enabled the Approvers app within Teams for everyone to use, however, now we have rolled it out, it seems as though our users are unable to search for approvers, what ever name you enter, no r...
microsoft teams
tippexer's avatar
tippexer
Copper Contributor
May 30, 2022

Hello PhilC42 ,

 

we have the same problem since around 4 Weeks. Do you have find a solution for this Problem?

 

Regards 

Andreas

Priya1396's avatar
Priya1396
Copper Contributor
Feb 16, 2023

Hi tippexer, managed to find a solution? Ive trying so hard to resolve this issue, appreciate your reply! Thanks so much!

  • tippexer's avatar
    tippexer
    Copper Contributor
    Feb 16, 2023

    Hi Priya1396,

     

    no not really, but i had also forgotten. just now i tested it. now it works, but it is very slow.
    THE only major thing we had changed was our autodiscover. We have an on-premise exchange server and had connection problems there.

     

    Greetings tippexer

    • Priya1396's avatar
      Priya1396
      Copper Contributor
      Feb 16, 2023

      Hi tippexer, thank you so much for the tip 🙂 Take care!