Forum Discussion
Annoying Teams Notification Banner Position on Mac
Hi swinderjuneja There are a few items in our Uservoice feedback forum that may pertain to this issue. If you have time, we encourage you to go there and vote for the one that most approximates what you're asking for. I found one that's getting a lot of traction but if it's not exactly appropriate, there are others. https://microsoftteams.uservoice.com/forums/555103-public/suggestions/37137694--mac-banner-notifications-don-t-show-while-in-ful
Thank you for being a member of the community.
I agree!
What about the inability to answer video and phone calls! Even more frustrating is the location the notification when someone Calls/Videos a MAC user via Teams - it is obscured by the MAC notifications (the popup for the call that shows who is calling and the ability to click to answer the call or hang up are on the hidden behind the mac notifications so I cannot answer the call!! I usually try to find the right button or simply wait and call back). I routinely have to turn off my mac notifications (put my notifications on "do not disturb") so that I don't miss my team notifications and calls. Unfortunately this often makes me miss emails, texts, calendar notifications, and facetime calls! As putting my MAC on DO NOT disturb on my computer also puts my phone and tablet on do not disturb.
They could simply (well changing core functionality and code is not simple, but well it is doable and not a massive task to add the feature) just allow users to move the notifications around (like outlook notifications) or put them on the left hand side. This could also be resolved if Apple allowed users to change where their notifications appeared on their screen (as the location of the notifications on MAC OS, on the right hand side, are frustrating as well). Another possible fix would be for MS to integrate their notifications into the MAC notifications (as Google and other software developers have done). MS developers for MS products, including teams, have done so for the iPad, Apple Watch, and iPhone - why not MAC OS?
Perhaps MS should have more beta testers from the community of people that use MACs to provide actual "real-life" use feedback - maybe they do, but I do not know how they would not have caught this one!
One work around that is NOT ideal was to install teams on my iPAD and my Phone (teams works really well on both I found). Then I simply rely on the notifications from my tablet or phone. When I answer a call it is still frustrating because I will answer it on my tablet instead of computer.
I am a master Microsoft Admin for my agency and will try to put in a help ticket and feature request - maybe that will escalate the issue. I will let you know if it does, also please let us know if you found a work around. swinderjuneja
Working it out,
Shelby