Forum Discussion

JuanManuelA's avatar
JuanManuelA
Copper Contributor
Apr 24, 2025

Announcement Playback Service chat ¡HEPL!

Hello, for a few weeks now, one or two chats with the same name "Announcement Playback Service" have been appearing in my recent chats  without explanation.


Since the new chat update, they have remained permanently static in recent chats.
I can't remove them, delete them, move them, or hide them. They're very annoying.

I want to remove them. Does anyone know how? I've attached photos.

(desktop and web versions) is the same problem

 

 

When trying to move them from container:

 

When I hit "Discard" nothing happens:

 

 

 

 

4 Replies

  • Hello,

    Give it a try clearing the Teams cache to check if that bot is removed from recent chats.

     

    https://learn.microsoft.com/en-us/microsoftteams/troubleshoot/teams-administration/clear-teams-cache

    • JuanManuelA's avatar
      JuanManuelA
      Copper Contributor

      This doesn't work for me.

      It also happens on the web version.

    • JuanManuelA's avatar
      JuanManuelA
      Copper Contributor

      I've already tried this (No works).
      But keep in mind that the same thing happens in the TEAMS WEB version.

Resources