Forum Discussion
gbamp
Sep 19, 2019Copper Contributor
Android App - incoming calls ring on handset but no option to answer the call?
When the phone is locked or the screen is off, incoming calls will ring / vibrate but there is no way to answer the call. Even unlocking the phone and going into the Team app doesn't activate the di...
- Apr 03, 2020
gbamp Been struggling with this as well but found the solution.
Go into Settings/Notifications/Teams/Incoming Calls
Select Incoming Calls ( Didn't realize there was a deeper menu)
Change to have Alert versus Silent. (Mine was set to Silent but I could still hear the call)
You can also choose to "Show As Pop Up"
With those changes, a pop up will appear that you can answer.
kennymetec
Jun 01, 2020Copper Contributor
Did you tick the developer preview setting and it auto update itself or did you do it through the APK route?
mikekeats
Jun 01, 2020Copper Contributor
Just double checked. It was an auto update. However I do have the Developer Preview turned on. So that might make a difference.