Forum Discussion
gbamp
Sep 19, 2019Copper Contributor
Android App - incoming calls ring on handset but no option to answer the call?
When the phone is locked or the screen is off, incoming calls will ring / vibrate but there is no way to answer the call. Even unlocking the phone and going into the Team app doesn't activate the di...
- Apr 03, 2020
gbamp Been struggling with this as well but found the solution.
Go into Settings/Notifications/Teams/Incoming Calls
Select Incoming Calls ( Didn't realize there was a deeper menu)
Change to have Alert versus Silent. (Mine was set to Silent but I could still hear the call)
You can also choose to "Show As Pop Up"
With those changes, a pop up will appear that you can answer.
Adam1675
Mar 29, 2020Copper Contributor
Same problem here. Android on Note 10+5g. Office 365 business premium.
Teams rings but no GUI to enable answering.
Teams rings but no GUI to enable answering.