Forum Discussion
ronabs
Jun 14, 2021Copper Contributor
Allow Camera For Attendees - Something went wrong
After creating a Webinar meeting where people need to register, I want to change the options to allow camera for attendees. I can change any option on that page and save it successfully, but when I t...
- Jul 09, 2021I put in a support ticket as this is obviously a bug. MS has been working on a fix and last I checked they said it had been repaired but will take a while before it is uploaded to our tenant. I asked what "a while" is but have not heard back.
Roland1725
Jul 07, 2021Copper Contributor
We have the same problem
In normal meetings you can save the options, but in webinars when you select microphone and camera at the same time you get the error message "something went wrong.Try again, is displayed. Does anyone have a solution for this problem?
regards Roland
Kate Badlam-Stern
Jul 09, 2021Copper Contributor
I am having this same issue. I can only select either Mic or Camera on, it can't be both at the same time. Toggling the one off and one on allowed me to save the settings.
- ronabsJul 09, 2021Copper ContributorI put in a support ticket as this is obviously a bug. MS has been working on a fix and last I checked they said it had been repaired but will take a while before it is uploaded to our tenant. I asked what "a while" is but have not heard back.
- ronabsJul 09, 2021Copper ContributorI just checked again and it is working for me now. They also added a "record automatically option". If you don't see that, the fix may not have uploaded to your tenant.
- Kate Badlam-SternJul 09, 2021Copper ContributorI do see the option to record meetings automatically, but maybe the updates weren't implemented at the same time. I submitted a ticket on this issue as well. Thanks for your help!