Forum Discussion
chrisstain2280
Jun 17, 2024Copper Contributor
Allow call recording only for a call queue
Hey community!
Is it currently possible to enable call-recording for teams voice calls only for calls received over a call queue?
I know that it could be achieved with assigning a user a Calling policy with "Cloud recording for calling" enabled, but the would give that user the right to record all his calls. I want him to only be able to record the call if it's received from the call queue. Is it possible to assign a calling policy to a call queue? No luck yet with powershell 😞
I know that automatic recording is atm only possobile through third-party software. Thats not what I'm looking for.
Thank you and best regards
Chris
- RY-Mel2024Copper Contributor
chrisstain2280 You had any luck finding a solution for this?