Forum Discussion
Administering Shared Channels
Here's a bit of details about the creation part https://docs.microsoft.com/en-us/MicrosoftTeams/shared-channels#shared-channel-creation
Thanks for the link. I'd read that article actually......it sounds like, in order to do what I'm needing to do, which is create a shared channel FOR a team (that I don't belong to) on behalf of an owner, I'm going to need to add myself to the team, make myself an owner, create the shared channel, add the members, and then delegate ownership to the real owner, and the leave - at which point the channel will become invisible to me I think!?
Would be much easier if MS allowed Teams Administrators to actually see the shared channels, as they do with public/private channels currently, and add/remove users on behalf of the team/owners etc (the number of requests I get to assist with adding/removing users is frightening - these people should be in charge of a team/channel! :))
So, have checked again this morning, and things have "updated"
I can now see both the channels I created in the Teams admin area, but they "look" like Standard channels.
However, within the Channel in Admin, it shows as "Shared".....so a bit of a bug here.
And within the Team itself (that I'm temporarily a member of) I can now see those Shared channels....and see the Owner(s), but I just can't see within it.....which is the behaviour I was expecting.
So, I'd say there are a few bugs here still....and it seems to take some time to create the Shared Channel and make it fully visible to an Admin.
cjs421 -
So, what's the MS support verdict? As a seasoned admin I guess this was my first time creating a Shared Channel from the Admin Center that I wasn't already a member of the parent team, but I thought I had previously. Well... yep, no channel shown in the team for anyone, including the user I made the owner of it, nor is it shown in the Admin Center, but there's a lovely SP site it created. Like you, I tried again and the love/hate relationship with MS product design goes to the latter very quickly. No warning that there's already a SP site with this URL, so it is successful and now I have a channel with SP URL of /TeamName-ChannelName2. Argh!!
It's hard to tell from what's stated, but is the experience for you three in this thread ( cjs421 , ChristianJBergstrom , mattias-skog ) that it will eventually show up? I created it 6 hours ago with the intent of immediately migrated date from a file share to it for users that only have Office Online licenses. Of course...
I also cannot believe that I've only found https://learn.microsoft.com/en-us/answers/questions/1191174/it-admins-cannot-create-teams-shared-channels related to this terribleness, with of course no solution or real answer.
- Hello! It seems this is still an ongoing "issue" with creating Shared Channels from the Teams Admin portal. However! If you add yourself as an Owner to the Team in which said Shared Channel will reside you are able to create Shared Channels and will appear promptly.
This feels wrong. Creating Shared Channels from the TEAMS ADMIN portal as an ADMIN should be permitted. With this scenario any time sysadmins are asked about creating shared channels this is not an option unless they make themselves Owners on the parent Team. Counter intuitive.
- Yep, definitely buggy when creating this way. Should probably be restricted for now as it gets confusing. Good luck explaining this to the official support 😉
