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cjs421's avatar
cjs421
Copper Contributor
Sep 05, 2022

Administering Shared Channels

Afternoon all I've a queries about Shared Channels....   I'm one of the Teams Administrators, and we have removed the option for users to create Teams themselves, so all requests tend to come via ...
Administrator
  • cjs421's avatar
    cjs421
    Copper Contributor
    Sep 05, 2022
    Yay! Go me! 🙂 Although, it's almost impossible to find they exist, let alone administer them! And even a PowerShell couldn't see them. I'll see about logging a ticket with MS to see what they say/advise them.

    Thanks for the link. I'd read that article actually......it sounds like, in order to do what I'm needing to do, which is create a shared channel FOR a team (that I don't belong to) on behalf of an owner, I'm going to need to add myself to the team, make myself an owner, create the shared channel, add the members, and then delegate ownership to the real owner, and the leave - at which point the channel will become invisible to me I think!?

    Would be much easier if MS allowed Teams Administrators to actually see the shared channels, as they do with public/private channels currently, and add/remove users on behalf of the team/owners etc (the number of requests I get to assist with adding/removing users is frightening - these people should be in charge of a team/channel! :))
    • cjs421's avatar
      cjs421
      Copper Contributor
      Sep 06, 2022

      ChristianJBergstrom 

       

      So, have checked again this morning, and things have "updated"

       

      I can now see both the channels I created in the Teams admin area, but they "look" like Standard channels.

      However, within the Channel in Admin, it shows as "Shared".....so a bit of a bug here.

      And within the Team itself (that I'm temporarily a member of) I can now see those Shared channels....and see the Owner(s), but I just can't see within it.....which is the behaviour I was expecting.

       

      So, I'd say there are a few bugs here still....and it seems to take some time to create the Shared Channel and make it fully visible to an Admin.

       

       

       

       

      • vwyankee's avatar
        vwyankee
        Copper Contributor
        Apr 18, 2023

        cjs421 - 

        So, what's the MS support verdict? As a seasoned admin I guess this was my first time creating a Shared Channel from the Admin Center that I wasn't already a member of the parent team, but I thought I had previously. Well... yep, no channel shown in the team for anyone, including the user I made the owner of it, nor is it shown in the Admin Center, but there's a lovely SP site it created. Like you, I tried again and the love/hate relationship with MS product design goes to the latter very quickly. No warning that there's already a SP site with this URL, so it is successful and now I have a channel with SP URL of /TeamName-ChannelName2. Argh!!

         

        It's hard to tell from what's stated, but is the experience for you three in this thread ( cjs421 , ChristianJBergstrom , mattias-skog ) that it will eventually show up? I created it 6 hours ago with the intent of immediately migrated date from a file share to it for users that only have Office Online licenses. Of course... 

         

        I also cannot believe that I've only found https://learn.microsoft.com/en-us/answers/questions/1191174/it-admins-cannot-create-teams-shared-channels related to this terribleness, with of course no solution or real answer.

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