Forum Discussion
sdimi
May 04, 2020Copper Contributor
Admin center and Teams Display name not the same. Sync problem
Hello Teams Community, I have a Teams user account that I changed the display name with a support contact profile. In Admin center the change is made correctly but it doesn't seem to filter thro...
- May 05, 2020Hi sdimi
What about
1.) Log completely out of Teams
2.) Clear cache per this article: https://commsverse.blog/2018/09/28/clear-the-microsoft-teams-client-cache/
3.) Log back in
Let me know how it goes
Best, Chris
Agario12334
Apr 30, 2021Copper Contributor
When you say that it is synchronized with teams, do you mean that the other users who are with you in a team can see the updated information?
AmberRodgers
May 02, 2021Copper Contributor
Agario12334 Yes. The names that I updated all display correctly now for everyone in our Team. I t just took a really looooong time. I just updated some new names two days ago - I'll let you know how long this sync takes to happen!