Forum Discussion

Copper Contributor

May 04, 2020

Solved

Admin center and Teams Display name not the same. Sync problem

Hello Teams Community, I have a Teams user account that I changed the display name with a support contact profile. In Admin center the change is made correctly but it doesn't seem to filter thro...

microsoft teams

ChrisHoardMVP
May 05, 2020
Hi sdimi

What about

1.) Log completely out of Teams
2.) Clear cache per this article: https://commsverse.blog/2018/09/28/clear-the-microsoft-teams-client-cache/
3.) Log back in

Let me know how it goes

Best, Chris

erovira

Copper Contributor

May 05, 2020

Hi sdimi

I have the same problem and still have not found a solution.
The problem is only in the desktop application. On mobiles and tablets, user names are updated correctly.
Regards