Forum Discussion
woneal
Sep 03, 2020Copper Contributor
adding voice to teams - error e911a
I'm in the process of integrating my existing VOIP service into Teams. I've got it mostly working - inbound calling is fine. When I try to dial out, though, I get an error that says "Error e9...
Oct 02, 2020
Hi woneal
I do not have a clarity on how the configuration is done between the Two Platform. But I am sure that you are using the Microsoft Teams Certified SBC as an interop between the Two Platform. Additionally I wanted to check in case have you assigned with the Teams Direct Routing Phone Number to the individual users?
Here are the Article which should help you in the Configuration
https://docs.microsoft.com/en-us/microsoftteams/direct-routing-enable-users
https://docs.microsoft.com/en-us/microsoftteams/direct-routing-voice-routing
https://docs.microsoft.com/en-us/microsoftteams/direct-routing-configure
With Regards,
Satish U