Forum Discussion
Harald_Steindl
Aug 18, 2021Iron Contributor
adding or deleting Teams devices in TAC
Hello! Not sure if TAC = Teams Admin Center behaves strange or I my expectations are fundamentally wrong: Case1: Say I have a brand new Teams device (say a MTR) setup with room1@mydomain.com accou...
- Oct 28, 2021
Harald_Steindl Noncertified devices (home hacks) do not show in up TAC
Harald_Steindl
Aug 19, 2021Iron Contributor
OK; one important step further.
As it seems there is a WIN DEVICE AGENT Service responsible for this and this one is NOT starting on the MTR.
It failes upon starting with the following messages in its log
c:\ProgramData\Microsoft\Windows\WinAgent\Prod\win_agent.json missing
AdminAgentPartial Device data sync state changed: "SyncPending"
[WinAgentClient] String reference not set to an instance of a string. Parameter name: s
As it seems there is a WIN DEVICE AGENT Service responsible for this and this one is NOT starting on the MTR.
It failes upon starting with the following messages in its log
c:\ProgramData\Microsoft\Windows\WinAgent\Prod\win_agent.json missing
AdminAgentPartial Device data sync state changed: "SyncPending"
[WinAgentClient] String reference not set to an instance of a string. Parameter name: s
Deleted
Sep 19, 2021thats not great. so what is your plan of attack?...is it time to reset the MTR computer or do you think you can fix the service that is not starting automatically?
Are you checking the service through the user profile ADMIN or are you somehow logged in to the default profile that starts up called SKYPE and checking the service from that user profile? Perhaps the service only runs automatically from the SKYPE user profile.
Are you checking the service through the user profile ADMIN or are you somehow logged in to the default profile that starts up called SKYPE and checking the service from that user profile? Perhaps the service only runs automatically from the SKYPE user profile.
- Harald_SteindlSep 29, 2021Iron ContributorAccording to https://www.burgerhout.org/gettings-started-with-microsoft-teams-rooms-part-3/
onyl certified systems will report on TAC.
Since my Frankenstein-ish experimental MTR is far from being certified, this might the very reason why this one does not come up in TAC.- Oct 28, 2021
Harald_Steindl Noncertified devices (home hacks) do not show in up TAC