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lukereed6's avatar
lukereed6
Copper Contributor
Jun 25, 2024

Adding new device on an ongoing Teams meeting now puts the original device on hold

I frequently join a Teams meeting on my phone to be able to use my airpods to listen and speak, then go onto my computer and join the same meeting (from the same account) so I can view shared content full screen (or share my screens). This used to be no problem at all, as when I would join with my computer, it would recognize that I was on the meeting already on my phone and I would choose the option "Add this device." Recently, as soon as I click "add this device" on my computer, it puts my phone on hold. When I click, "resume" on my phone, it puts my computer on hold. 

  • AnantBansal's avatar
    AnantBansal
    Copper Contributor

    Hi Luke,lukereed6

     

    Work Around: Steps to rectify issue

    1. Disconnect any Bluetooth enable headset from PC

    2. Restart the system

    3. Test

    4. Should work fine

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