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Adding External user to group chat
Hello All, I am having difficulties with group chat functionality. I am attempting to add an external user to one of our group chats and in doing so I get a message "Some of these people are outsi...
- Hello, this is by design for federated users. You may only add people to existing chats that already include external access participants (when created you select all that should be in it). Otherwise, you’ll create a new group chat with the internal participants and the external person that you’re adding.
I was able to do this by adding the user as a member to a Team, then it was possible to add the user to the chat group.