Forum Discussion
jlafond
Sep 02, 2021Copper Contributor
Adding External user to group chat
Hello All, I am having difficulties with group chat functionality. I am attempting to add an external user to one of our group chats and in doing so I get a message "Some of these people are outsi...
- Sep 02, 2021Hello, this is by design for federated users. You may only add people to existing chats that already include external access participants (when created you select all that should be in it). Otherwise, you’ll create a new group chat with the internal participants and the external person that you’re adding.
Sep 02, 2021
Hello, this is by design for federated users. You may only add people to existing chats that already include external access participants (when created you select all that should be in it). Otherwise, you’ll create a new group chat with the internal participants and the external person that you’re adding.
jlafond
Sep 02, 2021Copper Contributor
I had a feeling, thank you for the quick response. While I was hopeful for a different answer, im not surprised.