Forum Discussion
Scott_Kirk
Jun 05, 2020Copper Contributor
Adding external user to chat group issue
Hi Is anyone else having issues adding an external user to a Team Chat group that already has multiple internal users in the group? This functionality was working 2 days ago but has now ceased t...
- Jun 05, 2020
Hi Scott.
There is a difference between Guest and External Users.
External Users cannot be added to group chats (no account in your AAD)
Maybe this doc will help you
https://docs.microsoft.com/en-us/microsoftteams/communicate-with-users-from-other-organizations
StephanGee
Jun 05, 2020Steel Contributor
Hi Scott.
There is a difference between Guest and External Users.
External Users cannot be added to group chats (no account in your AAD)
Maybe this doc will help you
https://docs.microsoft.com/en-us/microsoftteams/communicate-with-users-from-other-organizations
Scott_Kirk
Jun 08, 2020Copper Contributor
StephanGee Thanks for that. I think what I may have done previously was to add an external user to a meeting or call which is why I have a group chat with mixed internal and external users. I have then mistakenly thought I could do this by creating a mixed group chat. Thanks once again for clarifying.