Forum Discussion

Copper Contributor

Aug 23, 2019

Adding a Bot to MS Teams: Sending new messages to this bot has been disabled

I have created a QnA Bot in Azure, published it, and have attempted to open it in Microsoft Teams. However, when I do, I receive a message stating "Sending new messages to this bot has been disabled ...

microsoft teams

Bill Bliss

Former Employee

Sep 26, 2019

scsh4 Are you starting a conversation with your QnA bot via its bot ID? That is, as opposed to its name, which requires creating and uploading a manifest/app package?

If so, there is a fix for this being rolled out but it hasn't hit our public version yet.

The workaround is to create an app package (easiest way is to use the App Studio app) and load your QnA bot that way, by name.

Bill Bliss

MS Teams Platform Architect

scsh4
Copper Contributor
Sep 26, 2019
Bill Bliss: Correct; the way in which I am referring to this is beginning the conversation by the BOT ID. Coincidentally, I heard from the Support Engineer that I have been working with today, who communicated the same thing as you just have. Thanks for your response!
- Hemanttoday
  Copper Contributor
  Sep 30, 2019
  scsh4 I am also facing same issue. I have build normal conversational Bot it is not like yours QnA bot.
  
  I am also not able to ping that bot from MS-Team.
  - Bill Bliss
    Former Employee
    Sep 30, 2019
    Hemanttoday Please post a new question with more details on Stack Overflow, our primary support site: https://stackoverflow.com/questions/tagged/microsoft-teams. Please tag it with "microsoft-teams".