Forum Discussion
maydemir
Apr 08, 2019Copper Contributor
Active Members in Teams shown as Unknown User
Hello all, we have some strange things happening with Teams. Our Tenant ist homed in EMEA DCs and actually we're about to enable Teams for our Users in Asia. Our first Test showed us some anoying...
Apr 08, 2019
Does this happen overall everywhere for all users?
Sounds like some sort of latency issue! Is everything else working as expected and at speed?
Is this by chanse happening with users who are only located in another datacenter / region?
Sounds like some sort of latency issue! Is everything else working as expected and at speed?
Is this by chanse happening with users who are only located in another datacenter / region?
- maydemirApr 08, 2019Copper Contributor
It happens with Users connecting from Asia, for this test from Hong Kong. The User used for the Test is located in EMEA Datacenter, usage Location Germany.
Actually our tenant is not enabled for Multi-Geo as we got told that there wouldn't be any performance upgrades.
We have latency issues too, but we recognized it in Outlook with realy high latencys. But here not with Usage location Germany, the users have Hong Kong as their usage location.
- Apr 08, 2019Some ämne here might know more, but i would suggest creating s ticket with Microsoft and try sort this out!
Adam