Forum Discussion
vrtigo1
Jan 30, 2025Brass Contributor
Ability to reject / silence ringing calls from call queues?
We recently switched from an on-premise phone system to MS Teams phone system. We have several call queues set up using attendant routing that ring multiple people. The challenge we are facing is t...
javerypsd
Mar 31, 2026Copper Contributor
This is a definite need in our system as well. Staff are frustrated that a rejected call begins ringing again.