Forum Discussion
amnicmorgan
May 19, 2020Copper Contributor
1:1 chats in Teams, files appear in the chat but not under the files tab within the chat...
We have recently had issues when sharing files in Teams private chats. The documents are uploaded fine and they show very clearly within that chat window, however, when selecting the files tab within...
CMAPman870
Feb 07, 2022Copper Contributor
Quickest and most effective workaround we have discovered at our company is to simply rename the document in question and then re upload it to the group chat. Once we did that, the document appeared in the file tab in the group chat.
No idea as to why this issue happens in the first place, it could be a matter on where the document is stored on the machine from which it was shared. I.e. Onedrive, sharepoint etc... and the document could be locked to anyone besides the person who created it in the fist place.
But downloading the document locally and renaming it allowed everyone in the chat to view it once again.