Forum Discussion
MuqaddasB
Jan 22, 2021Copper Contributor
* Very slow to connect to a meeting *
This issue started roughly a few weeks ago and is only affecting a few devices. When we try to join a Teams meeting on affected devices, it takes approximately 20-30 seconds for the meeting initi...
msmark
Nov 24, 2021Copper Contributor
KeyaertChUnbelievable.... that worked. So relieved and also so frustrated that none of the support apps from Microsoft, Dell or Intel could identify and fix the driver issue. Running those two driver executables has fixed all the issues I was having with Teams, sound volume and streaming.
I visited the Dell website and downloaded the Realtek-High-Definition-Audio-Driver and the Realtek-USB-Audio-DCH-Driver that were listed for my Dell XPS13 (running Win 10). The High Def driver was the same version you listed, there was a slightly newer one for the USB Audio.
Thank you!!!!!
KeyaertCh
Nov 24, 2021Copper Contributor
Great news ! 🙂
I also communicated the same information to the Jabra Support (Case: #ES01964311)
I also communicated the same information to the Jabra Support (Case: #ES01964311)
- msmarkNov 25, 2021Copper ContributorProblem came back this afternoon. Everything was working fine and then it wasn't. I tried the driver reinstall but it didn't work this time. I called Dell Support, they logged onto my laptop, acknowledged I have an issue and told me to reinstall the OS. I'm in the process of backing everything up and will give it a go in the morning.