Forum Discussion
* Very slow to connect to a meeting *
msmark it is a problem with intel drivers so there is nothing to do other than waiting ... and only use one Jabra device and not one at home and another one at work...
Jabra support may help you getting the current jabra device to work
Hi Jens_Chr , was it Jabra who confirmed the problem was with intel drivers? Apart from running meetings without one of these devices connected, is there any other workarounds? We have had a Microsoft ticket open for nearly 4 months now, as this effects around 50% (or more) of our users unfortunately. Thanks for updating us though!
I solved the problem with the Jabra/Teams on my Dell XPS 13 running WIN11 by reinstalling the following drivers available on the Dell Website.
Realtek-High-Definition-Audio-Driver_NYXRR_WIN_6.0.9228.1_A08
Realtek-USB-Audio-DCH-Driver_CCGX7_WIN_6.3.9600.2277_A19_01
KeyaertChUnbelievable.... that worked. So relieved and also so frustrated that none of the support apps from Microsoft, Dell or Intel could identify and fix the driver issue. Running those two driver executables has fixed all the issues I was having with Teams, sound volume and streaming.
I visited the Dell website and downloaded the Realtek-High-Definition-Audio-Driver and the Realtek-USB-Audio-DCH-Driver that were listed for my Dell XPS13 (running Win 10). The High Def driver was the same version you listed, there was a slightly newer one for the USB Audio.
Thank you!!!!!
- Great news ! 🙂
I also communicated the same information to the Jabra Support (Case: #ES01964311)
