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MuqaddasB's avatar
MuqaddasB
Copper Contributor
Jan 22, 2021

* Very slow to connect to a meeting *

This issue started roughly a few weeks ago and is only affecting a few devices.   When we try to join a Teams meeting on affected devices, it takes approximately 20-30 seconds for the meeting initi...
microsoft teams
Jens_Chr's avatar
Jens_Chr
Copper Contributor
Aug 10, 2021
That is exactly the same here. We are trying to get Microsoft support. Will get back if we get through.
Alymb1595's avatar
Alymb1595
Copper Contributor
Aug 10, 2021

Jens_Chr 

I actually discovered the problem.  After performing all the steps I previously noted, the only thing I hadnt done was check every peripheral I had connected to my laptop.  So I proceeded to disconnect everything and found that Teams connected without the lag.  One at a time I started to connect all peripherals.  Eventually I reconnected my Headset.  Immediately the lagging started to occur.  Culprit found.

 

Hopefully this helps you also.  

 

  • EoinOBrien's avatar
    EoinOBrien
    Copper Contributor
    Jun 15, 2022

    Al_DelarosaSCE 

     

    Mine was also caused by USB peripherals. Disconnected them and now just use Sennheiser Bluetooth headset and no issues.

     

    Sorry should have said - DELL XPS 13 9310, i7-1185G7, 32GB running windows 11 Pro 21H2

  • Al_DelarosaSCE's avatar
    Al_DelarosaSCE
    Copper Contributor
    Apr 28, 2022

    Hello chitsie25,

    Yes, I disconnected my USB headset and it solved the problem. I now use a BlueTooth headset (Voyager 6200). and i do not have this problem anymore.

  • chitsie25's avatar
    chitsie25
    Copper Contributor
    Apr 28, 2022

    Hi Alymb1595 i have this same issue exactly. The culprit is the headset, how were you able to resolve yours? Or did you completely stop using the headset with teams?

  • Al_DelarosaSCE's avatar
    Al_DelarosaSCE
    Copper Contributor
    Feb 01, 2022

    Thank you for the information regarding disconnecting peripherals; I have a MacBook Pro and sometimes it take 2 minutes to connect, I reboot my Mac and it works fine but I have to reboot several times a day! I will start to disconnect things and respond back with the results.

  • Jens_Chr's avatar
    Jens_Chr
    Copper Contributor
    Aug 10, 2021
    Thanks. I’m using a Jabea USB speaker for my meetings. I will investigate if this is causing the lag …

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