Forum Discussion
Lost my courses and level progress on my learn profile
Does anyone know how I can contact Microsoft about my learn account? I tried to log on using my work laptop and my profile has been reset back to 0. I've lost all of my achievements and learn...
Derek_Peterson
Microsoft
MicrosoftKyloR85 (and everyone else reporting the issue) will you please provide your Learn username to better help us figure out what is happening?
You can find this by going to learn.microsoft.com, clicking on the Me Control in the top right, clicking on Profile, then copying the last portion of the URL (https://learn.microsoft.com/en-us/users/<username>/).
The profile I had before, which suddenly disappeared:
https://learn.microsoft.com/sv-se/users/matsantonsson-9822/
and my current profile (empty):
https://learn.microsoft.com/sv-se/users/matsantonsson-7031
https://learn.microsoft.com/sv-se/users/matsantonsson-9822/
and my current profile (empty):
https://learn.microsoft.com/sv-se/users/matsantonsson-7031
