Forum Discussion

Serge_M_Shumbusho's avatar
Serge_M_Shumbusho
Copper Contributor
Nov 26, 2022

file: \windows\system32\drivers\windowstrustedTR.sys

Hi,

My laptop (hp probook) isn't booting and gives a blue screen with this message:

"RECOVERY

Your PC needs to be repaired
The OS couldn't be loaded because a critical system driver is missing or contains errors.

File: \windows\system32\drivers\windowstrustedTR.sys

error code: 0xc0000102 ..."

I tried to boot from a usb dirve in which i've installed a recovery tool (windows media creation tool) but that didn't help.


Any help, please?

7 Replies

  • LuigiBruno's avatar
    LuigiBruno
    Iron Contributor

    Hello Serge_M_Shumbusho.

     

    The windowstrustedTR.sys is a Windows file implementing the Windows Trusted Runtime Interface.

    Did you try performing an in-place upgrade (i.e.: re-installing Windows over itself)? This should restore all the necessary operating system files while preserving data and applications.

     

    Bye.

Resources