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Serge_M_Shumbusho's avatar
Serge_M_Shumbusho
Copper Contributor
Nov 26, 2022

file: \windows\system32\drivers\windowstrustedTR.sys

Hi, My laptop (hp probook) isn't booting and gives a blue screen with this message: "RECOVERY Your PC needs to be repaired The OS couldn't be loaded because a critical system driver is missing or...
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wwwzzxxcctvoutlook's avatar
wwwzzxxcctvoutlook
Copper Contributor
Nov 28, 2022
请问您有PE吗
本人建议您可以利用PE系统来修复正常系统的问题和错误
  • wwwzzxxcctvoutlook's avatar
    wwwzzxxcctvoutlook
    Copper Contributor
    Jan 30, 2024

    Peter_B1941 

    Do you have PE? Protection Environment.

    I recommend you fix it with PE, or cmd under WIN RE.

    • Peter_B1941's avatar
      Peter_B1941
      Copper Contributor
      Jan 31, 2024

      I tried that too, it did not work. I did a full reset instead, that fixed it. I did not lose any data.

      I could find nothing online about " windowstrustedTR.sys error code: 0xc0000102 ..." 

      • Bthorn358's avatar
        Bthorn358
        Copper Contributor
        Mar 26, 2024
        Hey men ....how do you perform the full reset without losing any data?? Im currently experiencing a nearly similar trouble likw you was ....exam upcoming and i can't afford to lose all my assignment ....please..

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