Forum Discussion
Prasad Punneri
Nov 07, 2018Brass Contributor
Your account is not enabled for Microsoft Forms Error
When i tried to create a form in Microsoft Forms, I received the below message. Can anyone please help me, why am getting this error and how to resolve this ?
- Nov 07, 2018In Admin Center admin can search for your user or find it in Users menu, click on a user and in side panel go to Licenses (don't remember exact wording now), then expand the license assigned to a user (say E1 or E3) and then one can toggle individual apps and services on and off. Press Save at the bottom after making changes.
If Forms is not in this list, then maybe Forms needs to be enabled for the tenant, but i think you wouldn't get to that error if it wasn't enabled already and it should be enabled for all as Forms is out of preview stage. But you can still check in Settings > Services & add-ins > Microsoft Forms.
Or maybe your license doesn't include Forms. What license/plan do you have?
wroot
Nov 07, 2018Silver Contributor
You (or your organization's admin) should check your license and make sure Forms is enabled for your account.
- Prasad PunneriNov 07, 2018Brass Contributor
Do the admin go to the O 365 Admin Center portal and perform enable-the-userID for a particular user?
any step-by-step procedure need to follow.
help is appreciated!
- wrootNov 07, 2018Silver ContributorIn Admin Center admin can search for your user or find it in Users menu, click on a user and in side panel go to Licenses (don't remember exact wording now), then expand the license assigned to a user (say E1 or E3) and then one can toggle individual apps and services on and off. Press Save at the bottom after making changes.
If Forms is not in this list, then maybe Forms needs to be enabled for the tenant, but i think you wouldn't get to that error if it wasn't enabled already and it should be enabled for all as Forms is out of preview stage. But you can still check in Settings > Services & add-ins > Microsoft Forms.
Or maybe your license doesn't include Forms. What license/plan do you have?- Prasad PunneriJan 24, 2019Brass Contributor
My license is E3