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Your account is not enabled for Microsoft Forms Error
When i tried to create a form in Microsoft Forms, I received the below message. Can anyone please help me, why am getting this error and how to resolve this ?
- In Admin Center admin can search for your user or find it in Users menu, click on a user and in side panel go to Licenses (don't remember exact wording now), then expand the license assigned to a user (say E1 or E3) and then one can toggle individual apps and services on and off. Press Save at the bottom after making changes.
If Forms is not in this list, then maybe Forms needs to be enabled for the tenant, but i think you wouldn't get to that error if it wasn't enabled already and it should be enabled for all as Forms is out of preview stage. But you can still check in Settings > Services & add-ins > Microsoft Forms.
Or maybe your license doesn't include Forms. What license/plan do you have?
Navigate to office.com>admin>users>active users>select your account>click on license and apps >scroll down to Microsoft Forms and ensure it is checked
please lets know the behavior when this is achieved.
Did anyone find a resolution to this issue as I've got a user with this error even thought he has an E3 licence with Forms enabled.
- Hello
can you confirm the behavior for the following:
Where is the user trying to create form from?
is the user trying to create forms from office.com or teams or PowerPoint?
What is the behavior when the user navigates to the URL forms.office.com?
can you give more insight to help with this issue?
