Forum Discussion
Your account is not enabled for Microsoft Forms Error
- In Admin Center admin can search for your user or find it in Users menu, click on a user and in side panel go to Licenses (don't remember exact wording now), then expand the license assigned to a user (say E1 or E3) and then one can toggle individual apps and services on and off. Press Save at the bottom after making changes.
If Forms is not in this list, then maybe Forms needs to be enabled for the tenant, but i think you wouldn't get to that error if it wasn't enabled already and it should be enabled for all as Forms is out of preview stage. But you can still check in Settings > Services & add-ins > Microsoft Forms.
Or maybe your license doesn't include Forms. What license/plan do you have?
After waiting for 14h waiting is not working, I can wait more but what if I need to urgently access Forms? How can I fix this without awaiting for the holly providence to fix things for me?
I'm experiencing the same thing in my organization, where we've yet to deploy O365 as a whole. I have just been granted an E3 license, and everything else works except for Forms.
Note: I was able to create a Forms poll within Teams (by adding Forms as an app). In doing so, I wanted to edit the form (as I had a typo), and didn't have the means in Teams so tried accessing the form directly within Forms (assuming that's where it would live), but got the error above.
I have multiple users experiencing this when accessing Forms via Teams, it appears to be a token issue, try logging out on all devices, wait 10 min and log back in again....or as some have said wait until the token expires after 24h FrankBastone
