Workaround for forms response columns out of order doesn't work

The workaround https://docs.microsoft.com/de-de/office/troubleshoot/microsoft-forms/forms-response-columns-out-of-order#workaround doesn't work.

The Option "Sync all responses to a new workbook" ist not available.

Only the 3 options listed before are available. 

What ist to do? 

Urgent help needed!