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Thorlene's avatar
Thorlene
Copper Contributor
Oct 12, 2020

'Unknown User' showing when using Collaborate

Hi, we've got Office 365 E3 license.  I've started to use Forms, and wish to share (collaborate) with another user in my organisation.  Their name comes up when I start typing, which I then select, b...
microsoft forms
CJZheng's avatar
CJZheng
Icon for Microsoft rankMicrosoft
Nov 18, 2020

FlowUser1 Thank you for your message, that exactly matched what we observed, and we just made the change to fix it. Hope it can light up by the end of this week and solve your problem

Thorlene's avatar
Thorlene
Copper Contributor
Nov 19, 2020
Apologies for not sending har file as requested, had a mad week, but thank you so much for fixing this. I tested it earlier and it’s working as expected now. Result!!
Stay safe all.
  • ChrisKJP's avatar
    ChrisKJP
    Brass Contributor
    Nov 20, 2020

    Thorlene Great to know it's been fixed at your end. Unfortunately the glitch still exists here for sharing a form with some users in my organization.

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