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MandyPo's avatar
MandyPo
Copper Contributor
Oct 13, 2020

Unable to download responses to Excel from copied Forms

Hi I wonder if anyone can help please. I have a number of MS Forms that I created from a copy of a Form that a colleague shared, which are sitting in My Forms, not in Shared Forms nor Group Forms.

I am unable to download responses to Excel, it tries to download responses into OneDrive and we don't use OneDrive. So it just hangs there with the message "Opening Excel Workbook on OneDrive" with nothing happening...

I cannot see Settings where I can go to re-point it to download to Excel for these Forms.

I do not experience this issue with Forms I have created from Scratch - they all download into Excel.

Seems it is only with Forms that were created from a copy.

  • SKoren987's avatar
    SKoren987
    Copper Contributor

    MandyPo I am having a similar issue - Did you figure anything out? 
    My file was not a copied form, but I did include photo downloads in one of my questions. It was working until I added this question. 

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