Forum Discussion
Unable to access Forms and other apps
Hi IPerry , Did you manage to resolve this issue? I have the exact same problem. The moment I try to open an existing forms or create a new form, I'm redirected to the login page. Once I type my email ID, it gets into a loop and redirects me to the login page again!? I tried different browsers in the same PC, still the same problem.
With the same Microsoft account, I'm able to access my forms in the newer Surface laptops! So, I'm wondering if any plugin needs to be installed or are there any known issues with Microsoft Edge?
Any help to resolve this issue is much appreciated.
Hi, KVBloggs
After searching for what felt like forever, I saw that some people had the same problem if they had too many admin privileges - when I looked at mine, I saw that every possible choice was checked off (my husband - since we're only two people in the company). I read that can lead to too many redirects etc.
So I removed all privileges except the global one - which gives you all privileges by default so the other ones don't need to be checked off. Restarted everything and no problems since.
Hopefully that will work for you as well. Good luck!
- thak u so much, it's worked for me and solved the problem 🙂
- It did work for me, thanks a lot
Wow! That worked like a charm! Thanks a lot IPerry
I was spending hours together trying to resolve this issue.
Your suggestion worked well
- Glad it worked - I too was absolutely stumped and it wasn't easy to find the solution 🙂
