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Ru's avatar
Ru
MVP
Aug 24, 2017
Solved

"This form can't be shared because it violates our Terms of Use" error when sharing externally

Hi everyone,

 

Created a form with ten pre-interview questions for our IT department's next recruitment project.  When I change the 'Send and collect responses' option from 'Only people in my organization can respond' to 'Anyone with the link can respond', I get an error "This form can't be shared because it violates our Terms of Use."  There are no specifics on what violates the terms; can only assume it's a generic error.

 

 

 

Office 365 Business Premium tenant with external collaboration on in Admin Center > Settings > Services & Add-Ins.

 

Thanks!

 

Ruairidh

  • Sorry about delayed reply but you have probably got the word 'password' on your form somewhere. Just had the same problem myself.

8 Replies

  • Please provide a list of words that trigger violations. Unless this is like fumbling in the dark.

    • MSUM_Clifferton's avatar
      MSUM_Clifferton
      Brass Contributor

      Can an admin change this setting, or adjust the criteria/dictionary for triggering the warning?

       

  • Ona Bonsell's avatar
    Ona Bonsell
    Iron Contributor

    Has anyone located an article that indicates the terms to stay away from to avoid Forms kicking this "violation of terms" message?  I couldn't find anything around this in the Forms FAQ article.

  • Chris Toelke's avatar
    Chris Toelke
    Brass Contributor

    I just ran into this issue as well... I do have the word "password" on the form, not asking for it, just referencing it. Anyway around this?

    • Gavin Gray's avatar
      Gavin Gray
      Copper Contributor

      I had to put 'pword' in to get it to accept it. You could also try adding '***' in place of some letters. No other way round it I think.

  • Gavin Gray's avatar
    Gavin Gray
    Copper Contributor

    Sorry about delayed reply but you have probably got the word 'password' on your form somewhere. Just had the same problem myself.

    • Ru's avatar
      Ru
      MVP

      Yip, that's it!   Thanks for the solution.   I can see why (phishing) but would be good if it told you the reason.

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