Dear team,I have been using forms for months, and today I have got this new error message:'This form can't be distributed as it is asking for personal or sensitive information. Contact your admin for assistance.'I have read in other threads it happened before to other users.Could you please let me know how to fix this problem. Thank you

Simon Hartshorn After getting your response I checked the form again and now have full access again as well!

Same thing here! Thank you for the quick fix!

JamianP Rubbish isn't it... we have done the same over the last year and moving everything to the cloud... trouble with tech (I'm the IT guy at my company) 😞 Just had a phone call about it and they did recommend to change or update the phishing policy as a few people have reported the same issue. They suggested to make a new phishing policy/ turn off existing ones (not the greatest fix, might just need to hold on until it fixes itself but its below for you): As discuss this are the steps how to disable the phishing settings. In the Security & Compliance Center, go to Threat management > Policy > ATP anti-phishing. On the Anti-phishing page, click Create. The Create a new anti-phishing policy wizard opens. On the Name your policy page, configure the following settings: Name: Enter a unique, descriptive name for the policy. Description: Enter an optional description for the policy. When you're finished, click Next. On the Applied to page that appears, identify the internal recipients that the policy applies to.

SOLVED. As admin, log into office365. select "Admin Center" --> "Health" --> "Message Center". Look for a message with the subject: Microsoft Forms Phishing Notification Within this message, there are links to the forms, where you can click "Unblock": Part 2 Auto Detected Potential Phishing FormsWe have temporarily blocked these form(s) from distribution and response collection as we've detected potential phishing in these forms.As global admin or security admin, you can access the URL(s) below, review the form(s) and take actions accordingly.Note that upon review, you may see the block has already been lifted if no potential phishing threats were further detected for that form (i.e. creator of the form removed keywords that were flagged for potential phishing).Forms admin review URL: ZEVAC MRO Ticket Forms admin review URL: TEMPERATURE LOG Review the form(s) to take the following actions:If a form is legitimate and not intended for phishing purposes, click the 'Unblock' button.

Anne_Seyer ooh... Mine appears to have unlocked! 🙂

This form can't be distributed as it is asking for personal or sensitive information

39 Replies

Buu123123
Copper Contributor
Jan 28, 2021
Anne_Seyer

Same here... Microsoft please.
tommyr
Copper Contributor
Jan 28, 2021
Same issue for my tenant (for one Form).
Simon Hartshorn
Copper Contributor
Jan 28, 2021
Anne_Seyer

ooh... Mine appears to have unlocked! 🙂
- NathanMc85
  Copper Contributor
  Jan 28, 2021
  Simon Hartshorn After getting your response I checked the form again and now have full access again as well!
  - David McGuriman
    Copper Contributor
    Jan 28, 2021
    NathanMc85 same here, didnt work all morning until 10 minutes ago
ACaplain
Copper Contributor
Jan 28, 2021
Anne_Seyer Same issue here! Very inconvenient as I cannot even access the answers left by previous users!! Microsoft, please help!
pnvs47
Copper Contributor
Jan 28, 2021
Anne_Seyer We too started seeing this message from morning. This is our COVID survey FORM not sure if they fix this.
epembvt
Copper Contributor
Jan 28, 2021
Anne_Seyer Same issue here. Awful timing as we are attempting to use with a brand new large client.
NathanMc85
Copper Contributor
Jan 28, 2021
Having the same exact issue with a form we've used for nearly a year.
cccccao
Copper Contributor
Jan 28, 2021
I have the same issue. The form has been in use for about 1 week. I have a copy of the form with only 1-2 different questions but that one is working fine.
kevinduvall
Copper Contributor
Jan 28, 2021
There seems to be an issue with their phishing detection. We are having issues too with the phishing detection with forms
- Anne_Seyer
  Copper Contributor
  Jan 28, 2021
  kevinduvall so is it a temporary problem? or do we need to fix it ? There is nothing in my forms which is sensitive ... so I have no idea what to amend :(....
- Simon Hartshorn
  Copper Contributor
  Jan 28, 2021
  Also having the same issue with a form today, one that's been in use months
  
  There is no alert in the message centre either for it as described here: https://support.microsoft.com/en-us/office/review-and-unblock-forms-or-users-detected-and-blocked-for-potential-phishing-879a90d7-6ef9-4145-933a-fb53a430bced
  - kevinduvall
    Copper Contributor
    Jan 28, 2021
    Simon Hartshorn Same here. Unfortunately it's our covid screening form too so a bunch of employees use it before their shift...

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This form can't be distributed as it is asking for personal or sensitive information

39 Replies

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