Forum Discussion
Anne_Seyer
Jan 28, 2021Copper Contributor
This form can't be distributed as it is asking for personal or sensitive information
Dear team,
I have been using forms for months, and today I have got this new error message:
'This form can't be distributed as it is asking for personal or sensitive information. Contact your admin for assistance.'
I have read in other threads it happened before to other users.
Could you please let me know how to fix this problem.
Thank you
- engoelhamyCopper Contributor
The reason is Microsoft enabled automated machine reviews to proactively detect the malicious collection of sensitive data in forms and temporary block those forms from collecting responses.
all what you need to do is create the Security page link to unblock it since it doesn't show under security alerts
Form link : Original Forum link page
"https://forms.office.com/Pages/DesignPageV2.aspx?subpage=design&token=9aecedde5b0a12346b60d735ca29e& id= sOvdzLvS0ESYSo5CpcBis49yaxgHrO9NtrzcCiIEhmxUOVkxWk123gwSU9TUjJQVDUxVDFZU1NGWS4u&analysis=false"
Security link: MS security links to unblock forms
"https://forms.office.com/Pages/AdminPhishingReviewPage.aspx?id="
Combine links :
1. to be unable to unblock the form you need to combine both links to open the alert related to the specified form (Security link+ID from Original Forum link page till the end of the link)"https://forms.office.com/Pages/AdminPhishingReviewPage.aspx?id= sOvdzLvS0ESYSo5CpcBis49yaxgHrO9NtrzcCiIEhmxUOVkxWk123gwSU9TUjJQVDUxVDFZU1NGWS4u&analysis= false"
2. you have to be global or security administrator- cbowesCopper Contributor
Each of the links you sent goes to a page that states, "This form doesn't exist"
- eromerommcIron ContributorHello- Is there a way to fix this- was working on form and everything was fine- until I got this error This form can't be distributed as it is asking for personal or sensitive information. Contact your admin for assistance. Terms of use
Is there a way to fix this or see what is causing the issue- or what part of text I may have entered for question is causing it? thanks a million! - godwin danielBrass ContributorThe IT administrator for your Office 365 tenant should login to security admin center and review the incident and unblock the form.
https://docs.microsoft.com/en-US/microsoft-forms/review-unblock-forms-users-detected-blocked-potential-phishing - maria20Copper Contributor
At my school, a teacher received this message when she was taking a course questionnaire. She didn't have any personal questions, just questions about the contents of the discipline. Since then, she has not been able to take questionnaires, because the same alert always appears. The IT administrator received the alert, but could not prevent it from repeating itself. My colleague can't figure out what she's doing wrong! Microsoft, what policy is this?! If this continues, we'll have to stop using Forms!
- JamianPCopper ContributorI am still getting the same issue but only with some of my Forms, Does anyone have any more information on this?
- joshkelly60Copper Contributor
JamianP Still having the same issue with one of my forms we use for onboarding... worked absolutely fine until yesterday and need it as Im developing a PowerApps flow with it
Update: Literally refreshed the page and it works now... how very very odd
- JamianPCopper Contributor
joshkelly60 Tried that and still no luck, horrible timing as well as I have just moved all IT Forms to Paperless MS Forms and now some of them aren't working! I am going to raise a direct case with MS.
- David_ElsnerBrass Contributor
Anne_Seyer Same for us. 😞
- Anne_SeyerCopper Contributor
David_Elsner seems like the problem is getting fixed... at least our forms are up and running again without us having to change anything....
- WearingMyIThatNowCopper Contributor
We use MS Forms for everything from COVID temp scan at the door to manufacturing parts tracking! I've got about 140 "my form is gone" texts right now... Where are we on getting this resolved?! Is there any action on the admin/user side that can help restore the forms?
- WearingMyIThatNowCopper Contributor
SOLVED. As admin, log into office365. select "Admin Center" --> "Health" --> "Message Center". Look for a message with the subject: Microsoft Forms Phishing Notification
Within this message, there are links to the forms, where you can click "Unblock":
Part 2 Auto Detected Potential Phishing Forms
We have temporarily blocked these form(s) from distribution and response collection as we've detected potential phishing in these forms.
As global admin or security admin, you can access the URL(s) below, review the form(s) and take actions accordingly.
Note that upon review, you may see the block has already been lifted if no potential phishing threats were further detected for that form (i.e. creator of the form removed keywords that were flagged for potential phishing).Forms admin review URL: ZEVAC MRO Ticket
Forms admin review URL: TEMPERATURE LOG
Review the form(s) to take the following actions:
- If a form is legitimate and not intended for phishing purposes, click the 'Unblock' button.
- cbowesCopper Contributor
WearingMyIThatNow Thanks! Your step-by-step solution solved my problem with MS Forms
- kevinduvallCopper Contributorone of the forms we were having issues with seems to magically fixed itself... thanks microsoft
- MandieJo88Copper Contributor
I have a form doing this now too... and it now says Form can no longer be accessed. Please HELP!
- Taylor_MintonCopper Contributor
Anne_SeyerCheck your forms again. Ours just started working in the last 10 minutes.
- Anne_SeyerCopper Contributor
Taylor_Minton Indeed they are working again!
- kevinduvallCopper Contributor
Anne_Seyer Really? I guess mine is taking a little longer to be accessible since i'm still unable to access it.... I'm praying it fixes itself at this point