Forum Discussion
- asmawali92Copper ContributorIm facing exactly same issue with around 10/40 questions with no responses while all of the questions in my survey are mandatory and i had test run it my self as well.
- Poppy10Copper Contributor
asmawali92 Hi, I reported the problem to our IT team but before someone got to it the problem was fixed. Looks like it was a fault with Forms Pro and Microsoft did something which fixed it. Haven't had the problem since.
Poppy10
- DianeTaylorCopper ContributorI am also experiencing this. We have required questions on a Survey (Forms Pro) and about 8/47 responses so far have been submitted without the required fields completed. I have not been able to recreate this behavior and am at a loss as to why this happening. We do have branching rules built in that hide some required fields based on answers to other questions, but all tests and most responses since going live with the survey have produced the required results....just not sure why randomly, submitters are ale to complete without entering the fields that are shown to them. Any thoughts?
- Poppy10Copper Contributor
I think there might be a technical fault with Forms Pro. My survey is showing 1511 responses but when I go into the responses section to export my results it is showing 1501 responses. The exported spreadsheet has 10 blank rows (missing responses?) and it is pulling through 2 questions which don't exist (deleted before the survey was sent out). DianeTaylor
Related Content
- Oct 03, 2024
- Sep 19, 2024
- Jun 26, 2024
- May 07, 2023