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gmuller's avatar
gmuller
Copper Contributor
May 12, 2020

Submit button not visible to respondents! Help fixing an already distributed survey

Hi all,


I have created and already distributed 4 surveys to a large audience. People is saying they cannot see the submit button. Which is true...only when hovering over the area at the button it comes up. 


I know the issue is known as I found many users reporting it, but I could not find how to solve it without recreating the surveys again... any idea?!

 

Thanks!! 

 

microsoft forms
Survey

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  • RobElliott's avatar
    RobElliott
    Silver Contributor
    May 12, 2020

    gmuller this can occur if the theme colors you are using are too light. That might not be the cause but try changing the theme colors and see if that helps.

     

    Rob
    Los Gallardos
    Microsoft Power Automate Community Super User.

    • gmuller's avatar
      gmuller
      Copper Contributor
      May 12, 2020

      Hi RobElliott , many thanks for your help!

       

      I actually used my own theme which is colored and has some company branding elements. I did try to change it to the full color ones Mic Forms offer and the submit button was visible. 

       

      The area with questions is always white with any theme, my own or Mic Forms one. 

      Anyway you know I can keep my theme but make the submit button visible? 

       

      Thanks again!

      • RobElliott's avatar
        RobElliott
        Silver Contributor
        May 12, 2020

        gmuller sorry I don't because I haven't seen your theme.

         

        Rob
        Los Gallardos
        Microsoft Power Automate Community Super User.

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Hi all,


I have created and already distributed 4 surveys to a large audience. People is saying they cannot see the submit button. Which is true...only when hovering over the area at the button it comes up. 


I know the issue is known as I found many users reporting it, but I could not find how to solve it without recreating the surveys again... any idea?!

 

Thanks!! 

 

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Hi all,


I have created and already distributed 4 surveys to a large audience. People is saying they cannot see the submit button. Which is true...only when hovering over the area at the button it comes up. 


I know the issue is known as I found many users reporting it, but I could not find how to solve it without recreating the surveys again... any idea?!

 

Thanks!! 

 

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Contributor","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:174092":{"__typename":"User","id":"user:174092","uid":174092,"login":"RobElliott","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2018-08-10T04:05:43.186-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/dS0xNzQwOTItMjE1NDMxaTNFMTE3NEU5MDg1OURGNTA"},"rank":{"__ref":"Rank:rank:32"},"entityType":"USER","eventPath":"community:gxcuf89792/user:174092"},"ModerationData:moderation_data:1383202":{"__typename":"ModerationData","id":"moderation_data:1383202","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:1383202":{"__typename":"ForumReplyMessage","uid":1383202,"id":"message:1383202","revisionNum":1,"author":{"__ref":"User:user:174092"},"readOnly":false,"repliesCount":5,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:MicrosoftForms"},"parent":{"__ref":"ForumTopicMessage:message:1382779"},"conversation":{"__ref":"Conversation:conversation:1382779"},"subject":"Re: Submit button not visible to respondents! Help fixing an already distributed survey","moderationData":{"__ref":"ModerationData:moderation_data:1383202"},"body":"

gmuller this can occur if the theme colors you are using are too light. That might not be the cause but try changing the theme colors and see if that helps.

 

Rob
Los Gallardos
Microsoft Power Automate Community Super User.

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Hi RobElliott , many thanks for your help!

 

I actually used my own theme which is colored and has some company branding elements. I did try to change it to the full color ones Mic Forms offer and the submit button was visible. 

 

The area with questions is always white with any theme, my own or Mic Forms one. 

Anyway you know I can keep my theme but make the submit button visible? 

 

Thanks again!

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gmuller sorry I don't because I haven't seen your theme.

 

Rob
Los Gallardos
Microsoft Power Automate Community Super User.

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