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maku2207's avatar
maku2207
Copper Contributor
Aug 16, 2021

"Sorry something went wrong"

Hello,

Recently, one of our customers is unable to access two different Forms.

For both of them he receives the error message:
"Sorry, something went wrong.
Please make sure you have permission to access this form."

 

However, in the admin panel I was able to confirm that said customer has the license for this app.

Unfortunately, the following tutorial did not help either:
https://docs.microsoft.com/en-us/sharepoint/troubleshoot/administration/microsoft-forms-shows-sorry-something-went-wrong

 

Does anyone have an idea what else could be the problem?

I attached a screenshot of said error message.

 

Many thanks in advance

 

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