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CatEbs's avatar
CatEbs
Copper Contributor
Nov 19, 2019

Sorry, something went wrong

I've updated a Form today and no one can get into it - they all get the message below.  I can view the Form with no problems. The form is set to "anyone with this link can respond"

microsoft forms
  • rjaco15's avatar
    rjaco15
    Copper Contributor
    Nov 20, 2019

    I am also having this issue, but even I cannot get into Forms. I have checked the license on my account and those affected, as well as the CollabDBService property "Enabled for Users to sign-in" in Azure AD and everything seems ok. Those who were not invited to answer my Form still have access.

  • rjaco15's avatar
    rjaco15
    Copper Contributor
    Nov 20, 2019

    CatEbsI was finally able to fix this by initiating a sign out of all sessions using the Admin portal. Let me know if that works for you.

    • CatEbs's avatar
      CatEbs
      Copper Contributor
      Nov 27, 2019

      I recreated the form in the end as the first must have been corrupt - the second form works fine!

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