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Nicholas_DBG's avatar
Nicholas_DBG
Copper Contributor
Jan 14, 2019
Solved

Something went wrong - Forms - Permissions?

Hi All, Sent out an office 365 form as normal but none of our users can access it, getting an error message saying ‘something went wrong’ and that they don’t have permission to access the form, des...
microsoft forms
  • Zhongzhong_Li's avatar
    Zhongzhong_Li
    Jan 15, 2019

    Hi Nicholas_DBG,

     

    Yes, we have fixed this problem in one hour yesterday for both Forms production and GCC.

    Forms GCC high will get be fixed soon.

     

    Regards,

    Zhongzhong

Zhongzhong_Li's avatar
Zhongzhong_Li
Icon for Microsoft rankMicrosoft
Aug 23, 2019
Does switch to another browser or clear cache solve your problem?
phuongbui's avatar
phuongbui
Copper Contributor
Aug 25, 2019

Hi Zhongzhong_Li !

 

I have tried but it does not work at all? should I give up and create a new form? and Will the same issue happen to the new form? 

 

  • Zhongzhong_Li's avatar
    Zhongzhong_Li
    Icon for Microsoft rankMicrosoft
    Aug 26, 2019

    phuongbui I will send you a private message for more detail.

    • AlaroM's avatar
      AlaroM
      Copper Contributor
      Nov 12, 2019

      Hi ive experienced this issue.i  am unable to fill out a form.I get error 'make sure you have permission to acecss this form'.Here ismy session id  Session id: ff84f9f1-5573-409c-a4d1-b6f2f254c7f8, Correlation id: b3262526-64b2-4cc8-99c9-e3a61a0e51e6

      Zhongzhong_Li 

      • Zhongzhong_Li's avatar
        Zhongzhong_Li
        Icon for Microsoft rankMicrosoft
        Nov 12, 2019
        Looks like you try to access a "design page" URL, which help you edit the form. I guess you don't have the permission. If you want to fill the page, you need to get the URL for "response page".

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