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Nicholas_DBG's avatar
Nicholas_DBG
Copper Contributor
Jan 14, 2019
Solved

Something went wrong - Forms - Permissions?

Hi All, Sent out an office 365 form as normal but none of our users can access it, getting an error message saying ‘something went wrong’ and that they don’t have permission to access the form, des...
microsoft forms
  • Zhongzhong_Li's avatar
    Zhongzhong_Li
    Jan 15, 2019

    Hi Nicholas_DBG,

     

    Yes, we have fixed this problem in one hour yesterday for both Forms production and GCC.

    Forms GCC high will get be fixed soon.

     

    Regards,

    Zhongzhong

guinoronha's avatar
guinoronha
Copper Contributor
May 22, 2024

DingkunXie 

A user who created the form receives the "something went wrong" error when he tries to open it from the forms portal. Could you please check?

Session ID: f2fa7b3f-00e3-436e-9930-53bab7e0fa9a

DingkunXie's avatar
DingkunXie
Icon for Microsoft rankMicrosoft
May 22, 2024
Telemetry indicates that the user was trying to access a group form which the user has no permission to access, the possible reason could be the user is not a group member or the user does not grant the co-editor permission.

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