Forum Discussion
Something went wrong - Forms - Permissions?
Hi Nicholas_DBG,
Yes, we have fixed this problem in one hour yesterday for both Forms production and GCC.
Forms GCC high will get be fixed soon.
Regards,
Zhongzhong
This is the error I am getting.
Sorry, something went wrong
You don't have permission to view this form.
Technical details
Session id: d625b01a-aa73-4a1c-a9eb-9e9101c7882e, Correlation id: 5c735e54-b389-44f0-9b6b-f00cd8c13fba
Anqi Du
Zhongzhong_Li
Frank Yan
Kai Zhang
@Christopherhoard ChristopherHawker please can you help?
ByronWard
Hi Byron,
Thankfully I managed to get it fixed.
Went into the administrator settings of Microsoft Forms. (Could be done by the person with Admin privileges)
In this menu - There was a "Group" category which I'm guessing could have been a list of categories for different departments / user groups.
Our organisation had no categories created, so the definition of "Group" (in this case) was settings for the entire organisation.
In there was the option to "add users to this group", and from there somehow my name was not on the list despite the fact that it was me who authored all the forms.
When my name was added - It solved the problem.
Thanks for getting back to me ChristopherHawker but I lost by your response.
I just tried access the form again using my outlook account and got the same error.
When I go to the settings of the form as the team administrator, I don't see a group category.
Please can you share screenshots so I know where I need to go to add people to this form/organisation?
THank you
- I think I might need to log in to here, right?
https://admin.microsoft.com
When I try that using the account I use to setup Team sites etc (email address removed for privacy reasons), I get this error:
Switch to an account that has permission
Your account (email address removed for privacy reasons) doesn’t have permission to view or manage this page in the Microsoft 365 admin center.