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Nicholas_DBG's avatar
Nicholas_DBG
Copper Contributor
Jan 14, 2019
Solved

Something went wrong - Forms - Permissions?

Hi All, Sent out an office 365 form as normal but none of our users can access it, getting an error message saying ‘something went wrong’ and that they don’t have permission to access the form, des...
microsoft forms
  • Zhongzhong_Li's avatar
    Zhongzhong_Li
    Jan 15, 2019

    Hi Nicholas_DBG,

     

    Yes, we have fixed this problem in one hour yesterday for both Forms production and GCC.

    Forms GCC high will get be fixed soon.

     

    Regards,

    Zhongzhong

Yao Ke's avatar
Yao Ke
Icon for Microsoft rankMicrosoft
Aug 15, 2022

Claudine_Gillard1975 Are you sign-in with your consumer account? Can you try to open a private tab and try again? 

Claudine_Gillard1975's avatar
Claudine_Gillard1975
Copper Contributor
Aug 16, 2022

Yao Ke I tried a Private Tab and it did not help.  Furthermore the Form is also not working for clients, it's only showing 5 questions can be answered instead of 20.

 

Plus it was working fine until yesterday.....?

  • PatrickPontthus's avatar
    PatrickPontthus
    Copper Contributor
    Sep 26, 2022

    Hi Yao Ke 

    We have the same issue with the Forms, it worked fine till today

    we get a Sorry Something went wrong and we can't access the form anymore. 

     

     

    Technical detailsSession id: b681a1f0-cc0c-41e1-bfae-44d5b6eaf255, Correlation id: f801ceb8-23fb-40b4-8ec3-5dc4ac21b79a

    Can you help us?

     

  • Yao Ke's avatar
    Yao Ke
    Icon for Microsoft rankMicrosoft
    Aug 16, 2022
    Can you PM me the url you are going to access? and what are you going to do?

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