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Nicholas_DBG's avatar
Nicholas_DBG
Copper Contributor
Jan 14, 2019
Solved

Something went wrong - Forms - Permissions?

Hi All, Sent out an office 365 form as normal but none of our users can access it, getting an error message saying ‘something went wrong’ and that they don’t have permission to access the form, des...
microsoft forms
  • Zhongzhong_Li's avatar
    Zhongzhong_Li
    Jan 15, 2019

    Hi Nicholas_DBG,

     

    Yes, we have fixed this problem in one hour yesterday for both Forms production and GCC.

    Forms GCC high will get be fixed soon.

     

    Regards,

    Zhongzhong

ChrisHoardMVP's avatar
ChrisHoardMVP
MVP
Jan 14, 2019

Hi Nicholas_DBG

 

There isn't a status for this as, unfortunately, the Microsoft Forms service isn't in the service dashboard. This is something which needs to be improved in the future. 

 

Nearly every post on the Tech Community suggest this is a service reliability issue so I am going to raise it to the Microsoft Forms Team

 

@Anqi Du
@ZhongZhong Li
@Frank Yan
@Kai Zhang

 

Please can you have a look at this for Nicholas_DBG as they are having an issue which looks like a 631 error and that users do not have permissions to access the form.

 

Best, Chris

Kat_W's avatar
Kat_W
Copper Contributor
Jan 15, 2019

Came here to say I am having this issue too! Form was working fine until about half an hour ago, now everybody is getting the "Something went wrong - You do not have permission to view this form" error. I am now unable to view the results of the form I created. Is this problem intermittent? 

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