Forum Discussion
Something went wrong - Forms - Permissions?
Hi Nicholas_DBG,
Yes, we have fixed this problem in one hour yesterday for both Forms production and GCC.
Forms GCC high will get be fixed soon.
Regards,
Zhongzhong
Hi Nicholas_DBG
There isn't a status for this as, unfortunately, the Microsoft Forms service isn't in the service dashboard. This is something which needs to be improved in the future.
Nearly every post on the Tech Community suggest this is a service reliability issue so I am going to raise it to the Microsoft Forms Team
@Anqi Du
@ZhongZhong Li
@Frank Yan
@Kai Zhang
Please can you have a look at this for Nicholas_DBG as they are having an issue which looks like a 631 error and that users do not have permissions to access the form.
Best, Chris
I have the same issue. I created a forms, everything worked normal and people filled it in and now I don't have permission to access the results anymore. Can someone help out?ChrisHoardMVP
Did you get an answer to this? You should be able to open in excel from the form within https://forms.office.com/
Hope that helps,
Best, Chris
Came here to say I am having this issue too! Form was working fine until about half an hour ago, now everybody is getting the "Something went wrong - You do not have permission to view this form" error. I am now unable to view the results of the form I created. Is this problem intermittent?
I have sorted out this issue. Actually, the root of the problem was that more than email was global administrator
if someone faced with problem, the administrator should be one global administrator and other could be assigned based on need
if you still face problem in sorting this problem let me know
- I am getting this error, but the setting is set to 'Anyone can respond'. Not all users in my organisation can access the form. It seems to be those that dont share a metateam.co.uk email address can not access the form.
This is the error I am getting.
Sorry, something went wrong
You don't have permission to view this form.
Technical details
Session id: d625b01a-aa73-4a1c-a9eb-9e9101c7882e, Correlation id: 5c735e54-b389-44f0-9b6b-f00cd8c13fba
Anqi Du
Zhongzhong_Li
Frank Yan
Kai Zhang
@Christopherhoard ChristopherHawker please can you help?ByronWard
Hi Byron,
Thankfully I managed to get it fixed.
Went into the administrator settings of Microsoft Forms. (Could be done by the person with Admin privileges)
In this menu - There was a "Group" category which I'm guessing could have been a list of categories for different departments / user groups.
Our organisation had no categories created, so the definition of "Group" (in this case) was settings for the entire organisation.
In there was the option to "add users to this group", and from there somehow my name was not on the list despite the fact that it was me who authored all the forms.
When my name was added - It solved the problem.Thanks for getting back to me ChristopherHawker but I lost by your response.
I just tried access the form again using my outlook account and got the same error.
When I go to the settings of the form as the team administrator, I don't see a group category.
Please can you share screenshots so I know where I need to go to add people to this form/organisation?
THank you
- Please help! I am experiencing the same problem.
- I am having the same problem with the session ID error
Session id: 2913ec5a-2487-4e28-aae4-15eb81be6593, Correlation id: 804b3a61-4aca-4c5f-942f-624ff229a3bc- DingkunXie
Microsoft
The user who tried to access the design page of this particular form is not the owner of the form. They can either check with the owner to grant collaboration permission or ask the owner for the respondent link if they want to respond to the form.A user who created the form receives the "something went wrong" error when he tries to open it from the forms portal. Could you please check?
Session ID: f2fa7b3f-00e3-436e-9930-53bab7e0fa9a
